Disable the new BPTWrapperTest feature

March 9, 2014, 9:53 pm

≫ Next: Multi-user capabilities issues while runing QTP Scripts from QC

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If the feature needs to be disabled, then it must be done on each desired client machine (or machine where scripts are being executed). 1. Open Windows Registry Editor (Go to "Start" menu, then to "Run" and type "regedit" and click "Ok") 2. Navigate to following key: [HKEY_LOCAL_MACHINE\SOFTWARE\Mercury Interactive\TestDirector\BPT] for 64-bit Operating System: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mercury Interactive\TestDirector\BPT] […]

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Multi-user capabilities issues while runing QTP Scripts from QC

March 11, 2014, 10:04 pm

≫ Next: Confidential Data Passphrase issues during migration of Lab Management project, when migrating from ALM 11.0 to ALM11.5

≪ Previous: Disable the new BPTWrapperTest feature

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While trying to run Quick Test Professional Scripts from Quality Center with different user logins, the following error message might show up: "Cannot display test. Make sure the test exists in the database." This is a sequence of actions that could trigger the error message User 1 logs into machine. User 1 runs QTP successfully, […]

Confidential Data Passphrase issues during migration of Lab Management project, when migrating from ALM 11.0 to ALM11.5

March 11, 2014, 11:03 pm

≫ Next: How to proceed with the migration from ALM 11 to ALM 11.5 when the confidential data passphrase is not known

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What to do when Performance Center related Lab management project is migrated from Application Lifecycle Management (ALM) 11.0 to 11.5 and the passphrase is wrong. If the password is wrong or not known the Verify process will fail. There are 2 ways to deal with the situation : 1. Fix the Confidential Data Passphrase of […]

How to proceed with the migration from ALM 11 to ALM 11.5 when the confidential data passphrase is not known

March 12, 2014, 10:02 pm

≫ Next: Error:” Invalid URL” when trying to login to Quality Center

≪ Previous: Confidential Data Passphrase issues during migration of Lab Management project, when migrating from ALM 11.0 to ALM11.5

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If the Application Lifecycle Management (ALM) Configuration Wizard fails and in the upgdare.txt log file the following error is logged: ERROR: Unable to finalize decryption for the following 16 bytes: This means that the used confidential data passphrase is wrong. When upgrading from ALM 11 to ALM 11.5x and the confidential data passphrase is unknown, […]

Error:” Invalid URL” when trying to login to Quality Center

March 12, 2014, 10:59 pm

≫ Next: Error HTTP 503 when trying to access Mtours

≪ Previous: How to proceed with the migration from ALM 11 to ALM 11.5 when the confidential data passphrase is not known

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When trying to login to Quality Center (QC) users receive the following error: Invalid URL The problem is caused by a product defect. After a client machine has been used to connect to a Quality Center instance deployed via SSL, subsequent connections to QC are attempted via port 443. This results in a failure to […]

Error HTTP 503 when trying to access Mtours

March 13, 2014, 9:56 pm

≫ Next: “Failed to Restore Project” error

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The error message appears when trying to access Mtours from Application Lifecycle Management (ALM) Error Message: HTTP 503 The cause of this problem is because Mtours is disabled by default if it was not enabled during the intallation of ALM. To fix this issue and enable Mtours, follow these steps: 1. Open and edit the […]

“Failed to Restore Project” error

March 13, 2014, 9:57 pm

≫ Next: HP Enterprise Integration configuration with more than one SAP Solution Manager system at once

≪ Previous: Error HTTP 503 when trying to access Mtours

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Messages: Failed to Restore Project; Stack Trace: org.bouncycastle.crypto.InvalidCipherTextException: pad block corrupted at org.bouncycastle.crypto.paddings.PKCS7Padding.padCount(PKCS7Padding.java:63) at org.bouncycastle.crypto.paddings.PaddedBufferedBlockCipher.doFinal(PaddedBufferedBlockCipher.java:286) at com.hp.sw.bto.ast.security.lwcrypto.LWBlockCrypto.decrypt(LWBlockCrypto.java:114) wrapped in com.hp.sw.bto.ast.security.lwcrypto.LWCryptoException: Unable to finalize decryption for the following 16 bytes: [ -49, 70, 121, 104, -37, -48, -11, -24, 77, -2, -69, 17, 52, -16, -27, -102, ], 0 bytes were already precessed. Current configuration is: […]

HP Enterprise Integration configuration with more than one SAP Solution Manager system at once

May 1, 2014, 1:17 am

≫ Next: Migrating data from sharepoint to ALM

≪ Previous: “Failed to Restore Project” error

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It is possible to configure two or more SAP Solution Manager systems to connect to the same HP Application LifeCycle Management server using HP Enterprise Integration module for SAP applications at once. Is it possible to do the same with SAML/BPCA integration This is currently impossible (efforts are being made to allow two and more […]

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Migrating data from sharepoint to ALM

May 9, 2014, 1:00 am

≫ Next: Creation of logical ports in SOAMANAGER failed accessing the URL of EI webservices of HP ALM

≪ Previous: HP Enterprise Integration configuration with more than one SAP Solution Manager system at once

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There are 2 options 1. The first option is to export SharePoint data  to Excel, then use Excel add-in to import the data to ALM. 2. The second option is to develop additional third party adapters for requirements or defect synchronization using the HP ALM Synchronizer Adapter Software Development Kit: https://hpln.hp.com//page/hp-alm-synchronizer-adapter-software-development-kit-0 HP ALM Synchronizer only synchronizes defect/ […]

Creation of logical ports in SOAMANAGER failed accessing the URL of EI webservices of HP ALM

May 11, 2014, 1:11 am

≫ Next: Failed to re-calculate permissions for Lab Project

≪ Previous: Migrating data from sharepoint to ALM

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During the creation of logical ports in SOAMANAGER of SAP Solution Manager, errors can be seen: – Logical port creation error: “Error in HTTP Framework 404 Connection” – Proxy error after setting proxy settings during creation of logical port: “Error in HTTP Framework 500 Internal Server Error”. SAP server (and proxy server) are not able […]

Failed to re-calculate permissions for Lab Project

August 10, 2016, 2:39 pm

≫ Next: Failed to obtain a connection to schema ‘master’ error while creating ALM project

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Failed to re-calculate permissions for Lab Project error is thrown while upgrade PC project. RecalculatePCPermissionsUpgrader.run(33) got an exception: java.lang.NullPointerException Messages: Stack Trace: java.lang.NullPointerException at org.hp.qc.impl.customization.SiteCustomizationLoader.getSiteProjectDescriptor(SiteCustomizationLoader.java:241) or “UPGRADE task on project <Project Name> failed com.hp.alm.platform.exception.CTdException Messages: ALM-E10011: Actual upgrade failed ; Failed to re-calculate permissions for Lab Project.; Stack Trace: com.hp.alm.platform.db.convertor.CUpgradeException: Failed to re-calculate permissions for […]

Failed to obtain a connection to schema ‘master’ error while creating ALM project

August 11, 2016, 2:40 pm

≫ Next: Integration Support Matrices for HP ALM and Tools 12.53

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Messages:<br>Failed to Run Query; Failed to execute the query; Failed to obtain a connection to schema ‘master’; com.hp.alm.platform.db.CTdDbException: Can’t create a new database connection.; Can’t create a new database connection.; When this error is thrown, below items need to be verified. Go to DB servers Tab in ALM siteadmin and check the ‘Database administrator User […]

Integration Support Matrices for HP ALM and Tools 12.53

August 12, 2016, 2:47 pm

≫ Next: Duplicate Favorites Issue when upgrading a project from QC 10.00 or earlier to ALM 11.XX

≪ Previous: Failed to obtain a connection to schema ‘master’ error while creating ALM project

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Integration Support Matrices for HP ALM and Tools 12.53 Product Integrated Product & supported versions Application Lifecycle Management 12.53 Business Process Testing (BPT) 12.53 Performance Center (PC) 12.53 LeanFT 12.53 Unified Functional Testing (UFT) 12.53 LoadRunner (LR) 12.53 Sprinter 12.53 AGM on prem 2.40, 2.50 Service Virtualization (SV)  3.70,3.81 Propel Service Exchange (SX) 2.00, 2.01, […]

Duplicate Favorites Issue when upgrading a project from QC 10.00 or earlier to ALM 11.XX

August 13, 2016, 2:48 pm

≫ Next: Failed to fetch data from ANALYSIS_ITEM_FOLDERS

≪ Previous: Integration Support Matrices for HP ALM and Tools 12.53

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In Application Lifecycle Management (ALM) 11 or 11.5X the below error can be seen during project upgrade: [SQLServer JDBC Driver][SQLServer]The CREATE UNIQUE INDEX statement terminated because a duplicate key was found for the object name ‘td.FAVORITES’ and the index name ‘FAVORITES_NAME_LWR_UK’. The duplicate key value … or Error: Failed SQL: /* ~~QC */ INSERT INTO FAVORITES […]

Failed to fetch data from ANALYSIS_ITEM_FOLDERS

August 14, 2016, 2:49 pm

≫ Next: Cannot create a new database connection to SQL server named Instance

≪ Previous: Duplicate Favorites Issue when upgrading a project from QC 10.00 or earlier to ALM 11.XX

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When accessing to the Releases inner tab of the Management module, an error is displayed Error in ALM logs: Messages: Failed to fetch data from ANALYSIS_ITEM_FOLDERS; [Mercury][SQLServer JDBC Driver][SQLServer]Invalid object name ‘ANALYSIS_ITEM_FOLDERS’. Failed SQL: /* ~~QC */ SELECT AIF_OWNER,AIF_NAME,AIF_PARENT_ID,AIF_PATH,AIF_VER_STAMP,AIF_ID,AIF_SEGMENT_ID,AIF_PUBLIC,AIF_LOGICAL_NAME,AIF_DESCRIPTION FROM ANALYSIS_ITEM_FOLDERS LEFT OUTER JOIN VF_ANALYSIS_ITEM_FOLDERS ON AIF_ID = VF_ANALYSIS_ITEM_FOLDERS.VF_AIF_ID WHERE ((AIF_ID IN (/*P*/1004)) AND (EXISTS […]

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Cannot create a new database connection to SQL server named Instance

August 15, 2016, 2:50 pm

≫ Next: Project statuses in ALM/QC

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Can’t create a new database connection for url ‘jdbc:mercury:sqlserver://SQLServerName\Instance:1433’ on setting catalog to ‘default_lab_project_db1’ java.sql.SQLException ALM does not support  database server alias with “\”, ALM supports database parameters for establishing connections to MS SQL server named Instances, which involves “\”. Remove “\” or “/” from ALM database server alias name: Already created database servers in ALM When […]

Project statuses in ALM/QC

August 16, 2016, 2:50 pm

≫ Next: How to switch between “HTML” and “Run Results Viewer” format in UFT 12.5X

≪ Previous: Cannot create a new database connection to SQL server named Instance

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Project status is determined by PR_IS_ACTIVE field in PROJECTS table, in QC SITEADMIN schema. Project statuses: • ACTIVE_STATUS = “Y”; • INACTIVE_STATUS = “N”; • TARGET_BORROW_STATUS = “B”; • SOURCE_BORROW_STATUS = “S”; • CONTINUE_BORROW_STATUS = “C”; • EXPORT_PROJECT_STATUS = “E”; • IMPORT_PROJECT_STATUS = “I”; • MAINTENANCE_STATUS = “M”; • MAINTENANCE_RESUME_STATUS = “R”; TIP: When you […]

How to switch between “HTML” and “Run Results Viewer” format in UFT 12.5X

August 17, 2016, 2:52 pm

≫ Next: Cannot add HTTPS Performance Center URL in Application Lifecycle Management LAB Management

≪ Previous: Project statuses in ALM/QC

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In UFT 12.5X Run Results are created, by default, in HTML. Although this is preferred as it offers a multi-platform, browser independent format for Run Results, it be desirable to switch to the legacy format where the Run Results Viewer format is used. To change the desired format, do the following steps: 1)      Open UFT […]

Cannot add HTTPS Performance Center URL in Application Lifecycle Management LAB Management

August 18, 2016, 2:52 pm

≫ Next: “Too many open files” error in ALM wrapper log

≪ Previous: How to switch between “HTML” and “Run Results Viewer” format in UFT 12.5X

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ALM and PCS were configured to work with HTTPS, when adding the HTTPS PCS URL, the lab management shows an error message that it could not connect to the PCS through HTTPS . ALM and PCS certificates are installed in the correct keystone, and both URLS work. Please review with the customer Information Technology (IT) team if there […]

“Too many open files” error in ALM wrapper log

August 19, 2016, 2:53 pm

≫ Next: The CREATE UNIQUE INDEX statement terminated because a duplicate key was found for the object name ‘dbo.LISTS’ and the index

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When ALM is deployed on Linux and the error “Too many open files” exists in the wrapper logs, this is an indicator the “open file” limit on the Unix file system has been exceeded. This can cause issues where attachments can’t be opened, tests executed, inability to open scripts or save scripts. By default the […]